What is your typical process for working with a new customer?
For long-distance moves, we typically give an in-home estimate.
What education and/or training do you have that relates to your work?
I have a bachelor’s degree in Business Management from George Mason University.
Do you have a standard pricing system for your service? If so, please share the details here.
For local moves, we charge by the hour. The price depends on the time of year as the moving industry is highly seasonal.
How did you get started as a mover in Arlington VA?
I started out doing junk removal and moving single items while in college. I eventually branched off into only moving.
What types of customers have you worked with?
We have dealt with many types of customers. There are no difficult customers, just difficult situations. We have dealt with everything from the simplest move to the most complex move.
Describe a recent project you are fond of. How long did it take?
Recently, we had a move from Annandale, VA to Austin, TX. The move required packing of the entire house, wrapping of all the furniture, 4 days of storage, unloading/unwrapping/unpacking in Austin. Almost every item was an antique. The move went flawlessly, not one item was damaged, and the customer was extremely happy.
What advice would you give a customer looking to hire a moving company in your area of work?
STAY AWAY FROM VAN LINES!!!! Van lines differ from companies like us because they use tractor trailers and combine sometimes 10-15 moves in one truck. Your items are more likely to get lost, stolen or broken. They often hire unskilled labor. Sometimes it can take 2-3 months to get your stuff.
What questions should customers think through before talking to moving professionals about their project?
Think about getting 2 quotes for your move. One with packing and one without packing. A lot of times, the packing can cost more than the move itself.